Do I have to have my phone number on my account?

Do I have to have my phone number on my account?

The phone number listed in your account is the number your Zoom Ride driver app will be set to work with. If the number isn't correct you will not be able to receive a login code or use the text/call features to communicate with your riders. Your phone number is always masked for rider communications.


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    • Can I use a nickname on my account?

      No. For legality, ride payment, and security purposes, your driver account must list your legal name as listed on your license and vehicle documents. Riders will only be shown your first name.

    • Can I use a nickname on my account?

      No. For legality, ride payment, and security purposes, your driver account must list your legal name as listed on your license and vehicle documents. Riders will only be shown your first name.

    • Can I cash out to my bank account?

      No. You can only cash out to your Zoom Card at this time. You can set up a transfer option to go from the card to your bank account if you wish. When you receive your Zoom card it will come with instructions for how to set up your card with their ...

    • How do I edit my driver profile?

      1) Click on your picture in the upper right corner of the main screen in the driver app. 2) Click on the 2nd link to make profile changes. You may edit your: profile picture, languages spoken, address, email address, and phone number here.

    • How do I add a vehicle to my account?

      1) On the main screen in the driver app, click the 3 lines in the upper left corner. 2) Click on Manage Vehicle. 3) Click Add New Vehicle.