Can I book a ride for someone else?
Yes. Using our Book4Other feature makes it easier and more secure for them too. At the bottom of the main booking screen click on Book4Other.
1) Enter the first name of the person taking the ride so that the driver knows who they are picking up
2) Enter their phone number so that they will receive the needed trip updates/info and have the ability to contact the driver about their trip.
3) FEnter their destination at the top of the screen as directed
4) The main trip booking screen will come back up for you to choose their ride type and complete the booking. Make sure you entered the pick up location
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Why was I charged a cleanup/damage fee?
If a driver reports and shows proof of damage or a mess made either in, or to their vehicle during a trip you took, or one that you booked for someone else, you will be charged a fee to compensate the driver for the time and cost of the cleanup or ...
How many stops can a ride have?
Riders may add one stop to their ride. For more stops they may book an Hourly Ride.
What is an Hourly Ride?
If you have a meeting, want to do some shopping or running errands with more than 1 stop, an hourly ride may be the choice for you. With an hourly ride you book by the hour, instead of by the distance between pickup and destination. This ride type ...
The ride is over, do I have to do anything else?
Once the driver arrives at your destination and ends the ride you will see the End Ride screen. You will see your ride total fare, along with the distance and duration of the ride, and the pickup and dropoff locations. Here you will finalize details ...
What is a Long Ride?
This ride type is for when you are traveling farther than the average ride (40 miles plus.) Booking under the Long Ride option will let your driver know when they receive the trip request that this is a longer trip and ensures that you will only get ...