How do I switch between vehicles on my account?
On the main screen in the driver app, click the 3 lines in the upper left corner. Click on 'Manage Vehicle.' Click on the vehicle you want to use. Click the 'make primary vehicle' switch to put that vehicle in use.
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What is the difference between Zoom Eco, Zoom Plus, Zoom Premium, Zoom Black, Zoom BlackSUV vehicles?
ZoomEco is the most common choice for riders. This is an economical and comfortable ride for up to 3 passengers. ZoomPlus is the best choice if you need a bit more room. This ride type holds up to 5 passengers. ZoomPremium is for those looking to ...
Can I use a nickname on my account?
No. For legality, ride payment, and security purposes, your driver account must list your legal name as listed on your license and vehicle documents. Riders will only be shown your first name.
Can I use a nickname on my account?
No. For legality, ride payment, and security purposes, your driver account must list your legal name as listed on your license and vehicle documents. Riders will only be shown your first name.
Can I cash out to my bank account?
No. You can only cash out to your Zoom Card at this time. You can set up a transfer option to go from the card to your bank account if you wish. When you receive your Zoom card it will come with instructions for how to set up your card with their ...
Do I have to have my phone number on my account?
The phone number listed in your account is the number your Zoom Ride driver app will be set to work with. If the number isn't correct you will not be able to receive a login code or use the text/call features to communicate with your riders. Your ...