How exactly does the wheelchair accessible vehicle request option work?
You can turn on the wheelchair option only if you have a wheelchair accessible vehicle. A wheelchair accessible vehicle is one that has been modified specifically for wheelchair use. This means that the interior of the vehicle has been altered to make it larger to fit a person in their wheelchair, and a means of entry for the wheelchair, such as a ramp or lift has been added. When a rider books a ride with this option this is the type of vehicle they are expecting. You can turn on the wheelchair option under the Manage Vehicles section of the My Accounts page.
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Can I take a wheelchair ride even if my vehicle isn’t wheelchair accessible?
Yes and no. You can take a rider with a wheelchair if you have the space to store the chair in your vehicle, and if you are willing to help them enter/exit the vehicle if needed. This is your choice. You can always decline rides you are not ...
How do I request a female driver or a car with a car seat, or a car that can hold a wheelchair?
Toward the bottom left of the screen when you are ordering your ride, click on the 2nd icon from the left,( the 2 lines with dots) and swipe the added ride option on that you are looking for. Note, ONLY female riders may request a female driver. Then ...
What information about the rider and the trip do I see in the ride request before I accept it?
The trip request will show you the trip type and/or vehicle type requested, the rider’s rating, the time/distance to the pickup location, the time/distance of the trip, an estimate of your profit from the fare, surge, and the pick-up and drop-off ...
What vehicle documentation is required?
1) Current vehicle registration. 2) Current insurance showing the vehicle vin hash and your name listed as an insured driver. 3) For vehicles 5 years or older, a vehicle inspection report from an ASE certified mechanic that is less than 4 months old.
What if my vehicle documents expire?
Your vehicle will automatically be removed from use until new documents have been uploaded and approved.