Can I take rides for cash or payment outside of the app?

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• Can I cash out to my bank account?

  No. You can only cash out to your Zoom Card at this time. You can set up a transfer option to go from the card to your bank account if you wish. When you receive your Zoom card it will come with instructions for how to set up your card with their ...

• Can I take a wheelchair ride even if my vehicle isn’t wheelchair accessible?

  Yes and no. You can take a rider with a wheelchair if you have the space to store the chair in your vehicle, and if you are willing to help them enter/exit the vehicle if needed. This is your choice. You can always decline rides you are not ...

• What details does the Recent Transactions page show?

  This includes funds paid to you or deducted from you outside of those shown in your trip details, as well as cash outs/payment transfers.

• What if the driver isn’t following the map the way it is shown on my app screen?

  Drivers may use their preferred navigation software, (Waze, Google, etc.) and not all programs are going to always direct them exactly the same as the Zoom Ride map shows, or the route you might normally take. They may be navigating around unseen ...

• How do I change the ride types I can take?

  When your vehicle is approved to drive it will automatically be listed as able to accept all of the ride types it qualifies for. If you wish to change the ride types you are available for: 1) On the main screen in the driver app, click the 3 lines in ...