What if the driver isn’t following the map the way it is shown on my app screen?

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• what are the needed documents to register as driver

  To be able to drive for Zoom Ride, you need to provide a copy of the following documents 1- Valid Driver license 2- Car Registration

• On the way to pick me up, can I call or chat with the driver to provide special instructions?

  You can use the in-app call and chat features to talk with your driver. Just press on the chat or call icons in the bottom of the screen. Chat is preferred so that they can still continue to view the map as they drive towards your pick up location.

• How do I view my Trips-past and scheduled? Favorite Drivers? Ride Preferences? Promotions? Refer and Earn Code? Quick Ride Options? Wallet? Profile? Settings? Rider Support contact options?

  In the upper left of the main screen next to where you type your destination click on the 3 lines to open a list of your account options. Here you can view past/upcoming trips, edit your preferences for favorite drivers, turn the request a female ...

• How do I bring up the map and navigate to the ride pick-up?

  Once you have accepted a ride you will click the arrow located on the lower right corner of the driver main screen. This will automatically pull up the map application you have chosen to use and start directing you to the pickup location. ...

• How do I edit my driver profile?

  1) Click on your picture in the upper right corner of the main screen in the driver app. 2) Click on the 2nd link to make profile changes. You may edit your: profile picture, languages spoken, address, email address, and phone number here.