On the way to pick me up, can I call or chat with the driver to provide special instructions?

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• what are the needed documents to register as driver

  To be able to drive for Zoom Ride, you need to provide a copy of the following documents 1- Valid Driver license 2- Car Registration

• How long do I have to wait for the rider to arrive at the pick-up location?

  You are compensated after the first 2 minutes of wait time. Once the 4 minute mark has been reached the app will prompt you to decide if you will continue to wait, or cancel so that you can accept other rides. It doesn't hurt to reach out to the ...

• What is a Book4Other request?

  This feature allows a rider to book a ride for a friend or family member, and for the driver to see the first name of the actual rider, not just of the account holder. This information sharing increases safety for both the rider and the driver at the ...

• How do I view my Trips-past and scheduled? Favorite Drivers? Ride Preferences? Promotions? Refer and Earn Code? Quick Ride Options? Wallet? Profile? Settings? Rider Support contact options?

  In the upper left of the main screen next to where you type your destination click on the 3 lines to open a list of your account options. Here you can view past/upcoming trips, edit your preferences for favorite drivers, turn the request a female ...

• The driver has arrived to pick me up. How long will they wait for me if I am not ready?

  The driver will wait for you for 4 minutes upon arrival. After 4 minutes of waiting the driver may cancel so that he/she can take other rides. You will then be billed a $5.50 cancellation fee to compensate the driver for the drive to you and the time ...