What is a Book4Other request?
This feature allows a rider to book a ride for a friend or family member, and for the driver to see the first name of the actual rider, not just of the account holder. This information sharing increases safety for both the rider and the driver at the pick-up location, and the feature also gives the rider and driver chat and masked call access to each other to make it easier to communicate additional pickup instructions if needed.
Related Articles
What is the Female driver request feature?
For religious or personal reasons, female passengers may request a Female driver. If no female drivers are in the area or available the rider will be asked if they wish to book a regular ride with any available driver.
How do I know my trip is a Book4Other request?
When you receive the ride request you will see Book4Other towards the bottom of the request screen, with the name of the person you are picking up.
How do I request my Favorite Driver?
If you have any drivers added to your Favorite Driver List the app will automatically check to see if any of your favorite drivers are available in the area to take rides. If so, they will receive your ride request first. If none of your favorite ...
Can I book a trip ahead of time?
Need to catch a flight or get to a meeting on time? Click Schedule at the bottom of the main screen. Enter your date, time, and choose your ride type to schedule your ride and a driver will be able to see and accept your ride request ahead of time.
How exactly does the wheelchair accessible vehicle request option work?
You can turn on the wheelchair option only if you have a wheelchair accessible vehicle. A wheelchair accessible vehicle is one that has been modified specifically for wheelchair use. This means that the interior of the vehicle has been altered to ...