The driver has arrived to pick me up. How long will they wait for me if I am not ready?

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• What is the Long Pick-Up Fee?

  The Long Pick-Up Fee is extra pay that you may receive to compensate you for the miles driven to pick-up the rider. You will receive this fee when the trip itself is shorter than the distance driven to the pick-up. Example: You drove 10 miles to ...

• How long do I have to wait at a stop?

  For regular rides we ask that riders keep their stops to 4 minutes or less. If you choose to wait longer that is your choice, as you are being compensated for waiting. We do ask that you wait at least 4 minutes before ending the ride. For Hourly ...

• How long do I have to wait for the rider to arrive at the pick-up location?

  You are compensated after the first 2 minutes of wait time. Once the 4 minute mark has been reached the app will prompt you to decide if you will continue to wait, or cancel so that you can accept other rides. It doesn't hurt to reach out to the ...

• How do I bring up the map and navigate to the ride pick-up?

  Once you have accepted a ride you will click the arrow located on the lower right corner of the driver main screen. This will automatically pull up the map application you have chosen to use and start directing you to the pickup location. ...

• What is a Long Ride?

  This ride type is for when you are traveling farther than the average ride (40 miles plus.) Booking under the Long Ride option will let your driver know when they receive the trip request that this is a longer trip and ensures that you will only get ...