How do I share my trip info to my emergency contacts?
If you feel unsafe during a ride you can easily share your trip details with your emergency contact person. click the light beacon on the main driver screen to go to the SOS screen. On this screen you can quickly click the button once to send your emergency contact a sms message. This message will tell your contact that you are requesting that they contact you immediately. It will also include a live tracking link to your trip, the trip details and the Zoom Ride phone number.
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What are Zoom Ride’s safety features?
Your comfort and safety is our 1st priority. You have various options to reach out for help if at any time you feel unsafe for any reason. 1. You can easily share your trip info from start to finish with a loved one. Once your ride has begun, click ...
How do I view my past and current trip earnings?
1) On the main screen in the driver app, click the 3 lines in the upper left corner. 2) Click on Earnings Summary 3) Click on Earning Details 4) Click 'See Trips to see your specific trip information.
What information about the rider and the trip do I see in the ride request before I accept it?
The trip request will show you the trip type and/or vehicle type requested, the rider’s rating, the time/distance to the pickup location, the time/distance of the trip, an estimate of your profit from the fare, surge, and the pick-up and drop-off ...
What is a Long Trip?
Long Trip is a ride that is further, and sometimes out of your local area. When a rider chooses a destination that is over a certain distance away, (42 plus miles depending on the area) the app will alert them that they must use the Long Trip feature ...
Why did my upcoming trip disappear from my list?
If your upcoming trip has disappeared from your trip list, this means that the rider canceled the trip request.