What does the panic button do and when should I use it?
The panic button may also be used if you feel that you are in danger. This feature will automatically begin in-car audio and video recording and streaming through your phone to the Zoom Ride Security Team. If the situation requires intervention by the authorities they will be immediately dispatched to your location. To activate the panic button simply hold your finger on it for 2 seconds.
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What are Zoom Ride’s safety features?
Your comfort and safety is our 1st priority. You have various options to reach out for help if at any time you feel unsafe for any reason. 1. You can easily share your trip info from start to finish with a loved one. Once your ride has begun, click ...
How do I use my promo code?
In the lower left side of the main screen click the percentage icon and enter your code..
Can I use a nickname on my account?
No. For legality, ride payment, and security purposes, your driver account must list your legal name as listed on your license and vehicle documents. Riders will only be shown your first name.
Can I use a nickname on my account?
No. For legality, ride payment, and security purposes, your driver account must list your legal name as listed on your license and vehicle documents. Riders will only be shown your first name.
I have arrived at the pick-up, but I no longer see the trip, where did it go?
If you do not see the trip it has been minimized from the main screen. This occurs when you click other areas of the app, or when you use an outside navigation provider to navigate for you. Click on the active ride button (the squiggle design button ...