Zoom Ride Safety First Preventive Measures
In response to Covid19, and in order to create a safer environment for riders and drivers during their rides, all Zoom Ride drivers and riders (above the age of 2 years old,) are now required to wear a mask on all Zoom Ride trips. Zoom Ride has also changed the ride capacity limits. The capacity numbers given in each of the ride tier descriptions reflect these changes. Front seat riders are not allowed on any ride, on any of our ride tiers until further notice.
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What are Zoom Ride’s safety features?
Your comfort and safety is our 1st priority. You have various options to reach out for help if at any time you feel unsafe for any reason. 1. You can easily share your trip info from start to finish with a loved one. Once your ride has begun, click ...
What are the requirements to become a Zoom Ride Driver?
To become a Zoom Ride driver a person must first submit all of the required documents and pass a background check, and then a vehicle inspection as needed. Once approved, the driver must submit new documents regularly before their expiration dates, ...
What are the Zoom Ride vehicle tiers?
Zoom Ride Economy - Capacity of 3 riders. This is the most popular choice for riders. Most approved vehicles will qualify for this ride type. Zoom Ride Plus - Capacity of 5 riders. The ability to hold extra riders and cargo earns you higher fares. ...
What is a Scheduled Ride?
This is a ride that was booked at least 2 hours ahead of time. They are also known as upcoming trips and you will see them in your upcoming trips list up to 7 days before the ride is scheduled to begin. This list is shown to all drivers in the area. ...
What do I do if the rider is an unaccompanied minor, refuses to wear a mask, has too many riders for the trip type, doesn’t have a car seat for a child, or in some other way causes me to feel unsafe or would be violating the law or Zoom Ride policy if I completed the ride?
Your safety is our top priority and we would never ask you to continue with a ride that is unsafe, violates our policies, or any city, state, or federal laws. If you cannot continue with a trip for any of these reasons please kindly ask the rider to ...