How do I edit my language preferences?
1) From the main screen in the driver app, click the 3 lines in the upper left corner.
2) Click the wheel on the top right.
3) Click the 'Language' bubble.
4) Choose your preferred language/add other languages you speak.
5) Click 'Save Changes.'
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How do I view my Trips-past and scheduled? Favorite Drivers? Ride Preferences? Promotions? Refer and Earn Code? Quick Ride Options? Wallet? Profile? Settings? Rider Support contact options?
In the upper left of the main screen next to where you type your destination click on the 3 lines to open a list of your account options. Here you can view past/upcoming trips, edit your preferences for favorite drivers, turn the request a female ...
How do I edit my driver profile?
1) Click on your picture in the upper right corner of the main screen in the driver app. 2) Click on the 2nd link to make profile changes. You may edit your: profile picture, languages spoken, address, email address, and phone number here.
Why should I list all languages that I speak under my language preferences?
We offer riders the option to request a ride with a driver that speaks their preferred language. By listing languages that you speak fluently you may be sent ride requests for your listed languages.
What does the counter mean when I am trying to order a ride?
We allocate 1.5 minutes to look for a car that matches your request which includes preferences such as car type, favorite driver, female driver (for female riders,) wheelchair accessible, driver that speaks your prefered language, and etc.
What if a car / ride was not found?
If a ride is not found within 1.5 minutes you will be notified and asked to try again at a later time, or to change your ride preferences. Preferences like: car type, ride type (hourly ride, favorite driver, non-female driver (for female riders,) ...