What does the counter mean when I am trying to order a ride?
We allocate 1.5 minutes to look for a car that matches your request which includes preferences such as car type, favorite driver, female driver (for female riders,) wheelchair accessible, driver that speaks your prefered language, and etc.
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What is the 24 H counter?
Each new day begins at 4 am. The 24 H counter tells you how many hours you have left until 4 am the next day. We suggest that in order to make the most $, you select the fixed daily rate payment option when you will have the most drive time available ...
Zoom Ride Safety First Preventive Measures
In response to Covid19, and in order to create a safer environment for riders and drivers during their rides, all Zoom Ride drivers and riders (above the age of 2 years old,) are now required to wear a mask on all Zoom Ride trips. Zoom Ride has also ...
What are the Zoom Ride vehicle tiers?
Zoom Ride Economy - Capacity of 3 riders. This is the most popular choice for riders. Most approved vehicles will qualify for this ride type. Zoom Ride Plus - Capacity of 5 riders. The ability to hold extra riders and cargo earns you higher fares. ...
How do I bring up the map and navigate to the ride pick-up?
Once you have accepted a ride you will click the arrow located on the lower right corner of the driver main screen. This will automatically pull up the map application you have chosen to use and start directing you to the pickup location. ...
What is a Long Ride?
This ride type is for when you are traveling farther than the average ride (40 miles plus.) Booking under the Long Ride option will let your driver know when they receive the trip request that this is a longer trip and ensures that you will only get ...